CUSTOMER HELP
When making a purchase with Piphany, you have 2 weeks to decide whether or not you'd like to keep the item.
Click the link below to fill out the return form.
But if the item arrives to you with damage of any kind, please fill out this form so I can help you exchange it, with shipping free of charge.
FAQ
Do you provide International delivery?
Currently, Piphany only ships within the US.
How do I return an item?
Click here.
What is your returns policy?
Items can be returned with tags attached up to two weeks after receiving the item. Because shipping to the customer is always free, in case of a return, the customer would pay the return shipping. If the item comes to you damaged, then the return shipping is free.
How do I track my order?
You will receive an email with a tracking order once your order is paid for and shipped! Sometimes it likes to hide in the junk mail, so hunt that sucker down so you can stalk your mail man!